Shipping policy
Shipping Policy
Shipping Rates
We offer simple and transparent shipping rates for all orders:
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£3.45 flat rate for orders under £30
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Free shipping for orders over £30
Shipping costs are automatically calculated at checkout based on your order total.
Order Processing & Dispatch
Orders are usually processed within 1–3 business days after payment confirmation.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).
Shipping Times
Typical delivery times within the UK are:
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United Kingdom: 5-10 business days
Please note that actual delivery times may vary depending on your location or courier delays.
Shipping Locations
We currently ship to the UK.
If your location is not available at checkout, please contact us and we’ll do our best to arrange delivery.
Delays & Support
We always aim for timely delivery, but occasional delays may occur due to high demand, customs, or courier issues.
If your order hasn’t arrived within the expected timeframe, please contact our support team at contact@anansa.uk or our web-chat and we’ll be happy to help.